Purchase rules on the website www.boat-rent.lt

1. General provisions 1.1. These rules establish the terms and conditions for the provision of services, ship reservations and payment on the website www.laivo-nuoma.lt (hereinafter referred to as the Website). 1.2. The Website is managed by UAB “JOVILA” (hereinafter referred to as the Operator). 1.3. By using the Website and making a reservation, customers (hereinafter referred to as the Customers) agree to these rules. 1.4. The Manager has the right to change these rules at any time by notifying the Website thereof.
2. Boat reservation 2.1. Customers can reserve boats by selecting the desired date, time and boat on the Website. 2.2. The reservation is confirmed only after receiving advance payment. 2.3. The Customer must provide correct contact information at the time of reservation. Incorrect information may result in cancellation of the reservation.
3. Payment procedure 3.1. The Client must make an advance payment, which amounts to up to 30% of the total price of the services. In certain cases, the Contractor reserves the right to request full payment of the ship rental in advance. 3.2. The remaining amount must be paid by the date of service provision or in accordance with the agreement with the Contractor. 3.3. Payment is made through the payment systems specified on the Website.
4. Cancellation and refund policy 4.1. The Client has the right to cancel the reservation. 4.2. If the reservation is canceled when there are less than 30 days left until the service is provided, the payment is not refundable. 4.3. If the service cannot be provided due to the Contractor's fault, the advance payment is refunded in full or an alternative service is offered.
5. Customer responsibility 5.1. The Client undertakes to pay for the services in accordance with the terms and conditions set out in the third part of the Agreement. If the Client fails to settle the accounts with the Contractor on time, he shall pay a late payment interest of 0,02 percent of the unpaid amount for each day of delay. 5.2. The Client's guests must comply with the discipline and safety requirements, the instructions of the ship's captain and crew. 5.3. The Client may adjust the program no later than 5 days before the service is performed, ordering additional services, adjusting the number of participants. In such a case, the Contractor shall adjust the estimate, and the changes shall be confirmed by both Parties (e-mails confirmed by both Parties shall be valid). 5.4. The Client must pay an additional fee for each additional hour of ship rental for ship downtime and additional hours of ship rental. 5.5. If the Client damages the ship, restaurant or entertainment inventory during the performance of the service, the Client shall compensate the Contractor for the losses incurred according to the submitted invoice within the period specified in the VAT invoice.
6. Responsibility of the executor 6.1. The Contractor undertakes to provide the Services provided for in the first part of the Agreement in a timely and high-quality manner. 6.2. If the Client makes reasonable claims regarding the quality of the Contractor's performance of its obligations or unforeseen disruptions that occurred during the provision of the Service, they must be taken into account and the situation must be corrected immediately. 6.3. If the ordered vessel cannot carry passengers due to technical malfunctions, the Contractor undertakes to find another vessel/vessels and to agree with the Client on the adjusted program. If the Client does not approve the adjusted program, the Contractor shall return the advance payment paid within 3 (three) business days. 6.4. If meteorological conditions are unfavorable for the full implementation of the agreed program, the Contractor undertakes to agree changes to the program with the Client. 6.5. If the Operator fails to perform the program for reasons other than adverse weather conditions or other justified reasons (e.g. technical failure), the Operator undertakes to compensate the Client for direct material losses incurred due to the program adjustment. In such a case, the Client shall submit a detailed report within 3 days confirming the costs incurred, the amount of which may not exceed the amount of money paid by the Client. 6.6. The captain and/or owner of the ship shall be responsible for the safety of passengers on board and the course of the voyage. 6.7. At the Client's request, the Operator may provide additional services and adjust the final price in accordance with the agreement. Additions must be agreed in writing by both Parties (e-mails confirmed by both Parties shall be valid).
7. Privacy Policy 7.1. The client's personal data is processed in accordance with the legal acts of the Republic of Lithuania. 7.2. The information provided by the client is used only for the execution of the reservation and related communication.
8. Final Provisions 8.1. The Agreement shall enter into force from the moment of its signing and shall be valid until the Parties have fulfilled all obligations related to it. 8.2. All amendments and supplements to the terms and conditions of the Agreement shall be valid only if they are drawn up in writing and approved by both Parties (e-mails approved by both Parties shall be valid). 8.3. All disputes arising from the Agreement shall be resolved through negotiations. If the Parties fail to reach an amicable agreement, the dispute may be referred to a court for consideration in accordance with the procedure established by the laws of the Republic of Lithuania according to the location of the Contractor's registered office. 8.4. The Parties shall be released from the performance of their obligations under the Agreement if their performance is impossible due to force majeure circumstances.

UAB JOVILA

Company code: 300018147

L. Rėzos g. 1-2, LT-93101, Neringa

email p: info@jovila.lt | Phone: +370684 78 707